This Privacy Policy explains how Home Care Charleston SC ("we," "us," or "our") collects, uses, and protects information when you use this website or contact us about care. By using this site or submitting a care consultation request, you agree to the practices described here.
Last updated: June 15, 2026.
Information We Collect
We collect information you choose to provide and limited information collected automatically:
- Information you submit: your name, phone number, email address, care location, relationship to the person needing care, preferred contact method, scheduling preferences, and any details you share about the care situation through our consultation form or by email.
- Automatically collected information: standard technical data such as your IP address, browser type, device information, pages viewed, and referring pages, typically through server logs or analytics tools.
How We Use Information
- To respond to your inquiry and follow up about a care consultation.
- To plan, schedule, and coordinate non-medical home care services.
- To improve our website, services, and communication.
- To meet legal, regulatory, and recordkeeping obligations.
Sensitive and Health-Related Information
Please share only the information needed to start a conversation about care, and avoid sending detailed medical records through web forms or email. Any health-related details you choose to share are used only to understand care needs and plan services, and are treated as confidential.
How We Share Information
We do not sell your personal information. We may share information with service providers that help us operate this website or communicate with you (for example, hosting, analytics, or form-handling providers), and when required by law or to protect our rights, safety, or the safety of others. Any providers are expected to handle your information consistent with this policy.
Cookies and Analytics
This site may use cookies or similar technologies to support basic functionality and to understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.
Data Retention
We keep information for as long as needed to respond to your request, provide services, and meet legal or business requirements, after which it is deleted or anonymized.
Your Choices
You may request access to, correction of, or deletion of the personal information you have provided, and you may opt out of follow-up communications at any time. To make a request, email info@homecarecharlestonsc.com.
Children's Privacy
This website is intended for adults arranging care. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
Contact Us
Questions about this policy can be sent to info@homecarecharlestonsc.com. See also our Terms of Use.